Document Privacy

Document Security & Data Residency

LiveBinders is a web application designed for packaging your resources into virtual 3-ring binders. It provides a visually intuitive way for stakeholders to access resources, regardless of where they are stored. We are committed to transparency regarding how your data is handled and where it resides.

🌐Data Residency & Infrastructure

For customers with strict data sovereignty requirements, we provide the following assurances regarding our infrastructure:

• United States Storage: All LiveBinders application data and uploaded files are stored exclusively on servers located within the United States. We do not store, mirror, or backup your data on foreign soil.
• Cloud Infrastructure: Our platform is hosted by Amazon Web Services in their US data centers.
• Server-Level Encryption: To protect against unauthorized physical access, all data is encrypted at the storage level (Encryption-at-Rest) using industry-standard AES-256 protocols.
• Data in Transit: All communication between your device and our servers is encrypted using SSL/TLS protocols, creating a secure tunnel for your information.

⚠️Compliance & Intended Use

LiveBinders is designed for general organization. It is not intended for the storage of highly regulated or sensitive data, such as:

• PHI: Protected Health Information governed by HIPAA.
• FERPA: Personally Identifiable Information for students or minors (e.g., student records).
• Financial Data: Data covered by GLBA or similar banking compliance standards.

Recommendation: If your content falls under these categories, we recommend storing files on a secure, compliant third-party service (e.g., Google Drive, Box, or SharePoint) and then linking or embedding them into your binder.

File Privacy Options

You can control the privacy of your content using a combination of LiveBinders features and third-party storage tools:

1. Third-Party Cloud Storage (Recommended for Sensitive Data)

Best for regulated or highly confidential data.

• Upload files to your preferred secure platform (Google Drive, Box, SharePoint).
• Link the URL into your LiveBinders binder tab page.
• Security Note: Your audience and LiveBinders support staff cannot access these private externally hosted files without assigned permission.

2. Upload Files to a Private Binder

Best for general internal documents.

• Only people with the binder’s private access code can view the content.
• Note: Anyone with the direct URL to the file (outside the binder) could access it unless marked “Private” (see below). Authorized support staff may access these files only for troubleshooting purposes.

3. Mark Uploaded Files as “Private” (Paid Feature)

Best for semi-confidential content needing restricted sharing.

• Restricts access to view-only within the assigned private binder.
• Prevents access via a direct URL if shared outside the binder.
• Authorized LiveBinders support staff may access these files only for troubleshooting purposes.

4. Password Protect Files Before Uploading

Best for files where viewer access must be tightly controlled at the document level.

• Protect files by assigning a password in Microsoft Word, Excel, or Adobe Acrobat before uploading. Only viewers with the access key can open file.
• Security Note:  LiveBinders support staff cannot open or bypass these passwords.

Summary of Recommendations

• For Confidential Information: Use Option 1 (Link to secure storage) or Option 4 (Password protect before upload).
• For Standard Resources: Use Option 2 or 3 to organize and share within the binder interface.